CRM consultancy & implementation

We decided to work with Real Inbound on our new website development and are looking forward to working with them in other areas regarding sales and marketing philosophy due to their reputation and HubSpot expertise. We worked with several of the team at Real Inbound, but Mark, co-founder and web developer was a constant companion through the migration and development of our new site right through to its recent launch.

Working with Real Inbound has confirmed to me that HubSpot was the right tool for our business. Our migration and implementation were very smooth, but more importantly Real Inbound has helped enormously in our Sales Team buy-in of HubSpot and the methods it delivers. HubSpot is not just a piece of software; it enables a radically different approach to our customers, both existing and potential. Real Inbound has contributed, and will continue to contribute, to our transformation in to a truly Inbound team.

We offer a range of benefits to our members and one of those benefits is the HubSpot entrepreneur partnership. We teamed up with Real Inbound to offer our members training and support in relation to HubSpot and the massive company benefits that come with it. We recommend Real Inbound as often as we can and are proud of the growing relationship we have developed and hope to do so for many years to come. Working with the real Inbound team and HubSpot as a CRM System is not a cost. It is an investment.

Real Inbound introduced HubSpot which has enabled us to streamline our processes and save HOURS a week of administration through their cleverly designed workflows, bespoke forms we now manage clients from their first website visit and enquiry until they have joined our network of clients officially, sending automated emails, messages and documents as they move through the steps of our workflow. It's change the way we manage clients, transfer documents and understand our clients - its game changing for us and a dream for the team to use, banishing much of the administration, and without the guide and expertise of Real Inbound on this it wouldn't be possible.

We began receiving a large number of leads as we optimised the site for inbound leads. The following step was to fully understand where these leads were coming from, nurture them and invest appropriately. Whenever we've have any concerns, the Real Inbound team always react very quickly and attempt to solve our problems as soon as possible. We feel we're only starting to explore the performance of this inbound stuff and working with Real Inbound and we're excited to see what the future has to offer us.

We recently engaged Tony at Real Inbound to help us set up our new CRM. After an initial phone conversation and a couple of hours training we were up and running confidently utilising many of the features HubSpot offers. Tony's knowledge and understanding of the system has allowed us to streamline huge areas of our work, and as we discover more of what HubSpot is capable of, I expect this to increase further. I know Tony is at the end of the phone and is always happy to offer his advice and support when needed. I'm looking forward to working with him on our inbound marketing strategy in the near future.