Founded in 2019, just before the pandemic hit, Real Inbound started out as an inbound marketing agency. However, as the world's investment in technology and HubSpot in particular increased, we recognised the opportunity to specialise in providing technical consulting services for HubSpot in Wales.
Meet your "Real" HubSpot team

A Little about Us
Looking for a trusted and experienced HubSpot partner to help your prospects business grow and succeed? Look no further than Real Inbound!
Today, we are proud to have a team of 5 highly skilled professionals who are experts in all things HubSpot. Here's a little bit about each of our team
Tony Dowling
Co-Founder
My name is Tony and I'm the co-founder of Real Inbound alongside long-time friend Mark.
My background is in sales and marketing and latterly senior management of various media companies such as The Guardian Media Group Radio Division, Local World (DMGT) and Team Rock.
I first used HubSpot as a customer for many years with my sales teams and that's led to me acquiring a ton of experience in the use of CRM tools especially. I have held up to 30 HubSpot certifications and lead on Business Analysis, System Architecture and of course Revenue Operations for Real Inbound.
My background allows me insight into the problems you will face during onboarding and the change management challenges you will face within your teams, and I have the management expertise to help you solve them too.
And once we have HubSpot in and working well, we can focus on improving your sales marketing and customer service performances based on my experience in leading large teams and corporations to grow over many years.
When I'm not taking new HubSpot certifications I enjoy spending time with my family, wife Joanne and sons Alex and Jake. This is however a blatant attempt to build up enough credit to get out on my dream motorbike, my Ducati Multistrada 1260S. I'm not sure whether I prefer talking HubSpot or Bikes!
I love talking about anything really and am proud of the fact we help so many businesses in Wales, whether they buy from us or not. I look forward to chatting and seeing if we can help you too.
Mark Hullin
Co-Founder
Hi there! My name is Mark, and I am one of the co-founders and marketing director of Real Inbound. Some generously call me the “marketing ninja” who can slay any marketing dragon with my expertise in inbound marketing, HubSpot CMS, and business growth strategies.
Growing up in the beautiful coastal city of Swansea, located in South Wales Riviera, I have been exposed to the latest marketing trends since my early years. Over time, I have honed my skills in creating killer campaigns and building cutting-edge websites for renowned brands like Swansea Building Society.
My specialty lies in inbound marketing where I have become an authority in creating content that resonates with your target audience, nurturing them through the sales funnel, and driving leads to your business. I am well-versed in HubSpot CMS and my team can design and optimise your website to provide maximum performance and user experience, delivering measurable results that make a difference.
However, I am not just a marketing expert; I am also a creative thinker who identifies new growth opportunities and develops innovative digital strategies that help us achieve our own goals. I have a vast range of HubSpot accreditations that cover everything from Inbound Marketing to CMS and SEO.
During my free time, I indulge in my passion for food and travel and enjoy climbing ropes and throwing weights at my CrossFit box.
If you are ready to take your digital growth to the next level, Real Inbound is the perfect partner to have by your side. Let's work together to achieve all your business growth goals and beyond!
James Hooker
HubSpot Implementation Manager
Hey! I’m James, the HubSpot Implementation Manager for Real Inbound. I am the lead strategist for HubSpot onboarding, implementation and integration projects, regardless of their complexity.
I was born and raised in Bournemouth on the South Coast of England, but have since moved to the Philippines, from where I work with clients all over the world covering their HubSpot needs.
My particular areas of interest are in marketing, sales and business process automation. I love helping companies to work better, automating manual tasks and connecting different teams, so that your visitors seamlessly go for visitors to prospects, to customers and to repeat buyers/evangelists. By using automation and integration, we can remove friction across your whole organisation, with HubSpot at the centre.
Aside for my love of automation, I have multiple HubSpot accreditations and have a thorough understanding of even the most advanced HubSpot functionality. If HubSpot can do it, I can make it happen. Likewise, I am well versed in integrating HubSpot with a wider tech stack.
Outside of HubSpot, I love spending time at the beach, in the mountains and travelling around the Philippines as well as the wider Southeast Asia. I love spending time in this beautiful part of the world, with my partner Jeremiah, my friends and the local community.
Andrea Bonatto
Project Manager
My career has been centred around ensuring successful project onboarding, implementation, and integration, making sure every piece of the puzzle fits seamlessly.
I take the lead in guiding businesses through the intricate process of integrating solutions to meet their needs. Whether it's streamlining operations, enhancing customer experiences, or optimizing processes, I'm the one who makes it happen.
My expertise extends to project management, where I've tackled a variety of challenges across different industries. My goal is always to enhance efficiency and boost customer satisfaction.
Blending the art of Customer Success and Customer Experience, I fuel business growth through savvy RevOps and CRO (Conversion Rate Optimization). I'm a skilled CRM Admin and a HubSpot Expert at heart, with a knack for building connections and solutions.
Outside of work, I'm a multifaceted individual. You might find me pursuing various sports, such as surfing, tennis, or even jiu-jitsu, seeking the thrill of new challenges. I'm also passionate about traveling, exploring new horizons near and far. And I can't forget to mention my four-legged companion, Macas, who is a cherished part of my life and adds joy to every moment.
Ready to take HubSpot to the next level? Reach out to us at Real inbound so we can have a chat.
Why Choose Real Inbound?
Looking for the perfect HubSpot partner in Wales? Look no further than Real Inbound! Here are just a few reasons why we're the ideal choice:
Years of experience in Wales
With our extensive network and knowledge of the local market, we're perfectly positioned to help your business succeed in Wales.
Up to date with the latest releases
We stay up to date with all the latest HubSpot releases, updates, and beta versions to provide the most innovative and cutting-edge solutions to our clients.
HubSpot specialists
We are highly committed to HubSpot and do not work with other tech platforms, which means we can provide unparalleled expertise and support.
Personal service
We make it a priority to visit our clients face-to-face, providing a personal touch that sets us apart from the competition.
HubSpot Platinum partners
We are proud to be HubSpot Platinum partners and are on track to achieve Diamond status with over four years in the partner program.
Availability and fast turnaround
With a team of 5 highly skilled professionals, we are always available and ready to provide fast, efficient service to our clients.
Certified
We are highly qualified in the HubSpot Academy with certifications.
Five-star rating
We have an outstanding reputation in the HubSpot directory with a five-star rating and a range of case studies available to showcase our success.
Competitivepricing
Our pricing is designed to close deals and offer unbeatable value.
All-inclusive expertise
We are experts in all the hubs, Ops, and CMS Hub included, and are experienced in all levels of subscription.
Support for small businesses
We are more than happy to help small businesses achieve their goals with HubSpot.
At Real Inbound, we're committed to delivering exceptional results. Contact us today to learn more about how we can help you succeed with HubSpot.